Terms & Condition

Terms and Conditions

Welcome to Umber Holidays. By accessing and using our website and services, you agree to the following terms and conditions. Please read them carefully before booking any travel services with us.

1. Booking & Confirmation

All bookings are subject to availability at the time of confirmation. Confirmation is issued only after receiving the required deposit or full payment, depending on the package and travel date.

2. Payments

Payments can be made via online transfer, UPI, credit/debit cards, or cash (in selected cities). Full payment must be received before the commencement of the tour. Umber Holidays reserves the right to cancel any booking not paid in full before the travel date.

3. Cancellations & Refunds

Cancellation policies vary depending on the destination and type of service. Specific terms will be provided with each booking. Refunds (if applicable) will be processed within 10–15 working days from the date of cancellation. Some bookings (e.g., non-refundable hotel or flight fares) may not be eligible for a refund.

4. Changes by the Customer

Requests for changes to the itinerary must be made in writing and may incur additional costs. All changes are subject to availability and approval by suppliers.